privacy

Privacy policy

Tenara uses your data to provide tenant-portal services connected to your tenancy and property-management relationship.

01

Data we collect

We may process account details, unit and lease details, maintenance requests, language and notification preferences, and information you provide in the tenant portal.

02

How data is used

We use your data to display tenancy information, manage maintenance and renewal workflows, send updates, and secure access to your portal account.

03

What we retain

Lease, payment, maintenance, and communication records may be retained when needed for property operations, customer support, fraud prevention, or legal obligations.

04

Portal account deletion

You can delete your portal account in the app. This removes self-service portal access, while tenancy-related records may still be retained.

Ready to see your building in Tenara?

Get started in minutes. We'll walk you through setup and make sure Tenara works for your buildings before you commit to anything.

Get started