Tenara is tied to your tenancy. The fastest support path depends on the type of issue you are trying to resolve.
For questions about your unit, lease, payments, renewals, or move-out process, contact your property management team.
If your portal access is removed or an invitation expires, management can send you a new invite.
Use the Requests section in the app to submit or track maintenance issues. For emergencies, follow your building's emergency contact instructions.
If you are unsure who to contact, start with your property manager or the contact details provided in your lease or invitation.
Get in touch